Service Uptime Guarantee in Shared Hosting
All of our shared hosting solutions include a 99.9% service uptime guarantee. We can achieve that by using a groundbreaking cloud hosting platform where each and every service (files, email messages, databases, and so on.) has its own cluster of web servers. We do not run everything on one web server as most providers do, so we have pretty much got rid of the downtime of any service and even in peak times we can balance the load between machines for the greatest achievable performance of your web sites. If one machine fails, the other ones in the cluster will take over to ensure the continuous work of the sites. To protect yourself from infrastructural issues, our web server facilities use effective diesel backup generators and a number of independent Internet providers as to make sure that targeted traffic will be able to reach your sites no matter what. We also have a team of qualified admins tracking the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
We guarantee 99.9% uptime for each and every semi-dedicated server package purchased through our company. Forget about your web site being inaccessible for some reason as we employ a top-notch cloud hosting platform with a custom-built load balancing system. Instead of handling everything on one web server and risking one service to take everything down, we have spread the numerous services among their own sets of servers. In other words, your databases, files, e-mail messages, statistics, and so on, are addressed by independent clusters, so the failure of one web server has no impact on the overall service or on your Internet sites. Several backbone Internet providers and diesel backup generators guarantee that infrastructural problems will not affect your sites either. We have hardware and software firewalls and a skilled team of professionals to check the incoming & outgoing traffic and to respond to any kind of software issue 24/7.
Service Uptime Guarantee in VPS Hosting
If you get a Virtual Private Server from us, we warrant that the physical hosting server your account is created on is going to be working a minimum of 99.9% of the time. While we are not able to control what you’ll do with your VPS and what you install on it, we are going to make sure that the main hosting server is going to work 24/7 without any interruptions. Our facilities have a number of Internet providers as well as backup generators to guarantee the continuous work of all machines accommodated there. If there is a problem with any virtual server on the physical one, we have a crew of qualified administrators to resolve it in a very timely manner and to ensure that the other virtual private server accounts in that web server will not be affected. We use only new, thoroughly tested hardware components for the web servers in which new virtual accounts are created.
Service Uptime Guarantee in Dedicated Web Hosting
While we are unable to control what you do with your dedicated server, the types of offline software and / or script-driven apps you install on it or when you reboot it, we can make certain that it’s accessible at least 99.9% of the time. Your hosting server is going to be positioned in our state-of-the-art facility in downtown Chicago and its uptime and accessibility will be guaranteed by powerful diesel backup generators and a number of Internet providers, so no outages or any other infrastructural issues will affect the proper operation of your websites at any time. Our expert team of system admins will ensure that if your server freezes for some reason, it's going to be restarted right away. To avoid any probability of failures, we're going to give you a server with new and diligently tested hardware components to make certain that all of your sites are going to be working no matter what.