Tech Support Channels

  • 1 hour ticket response time

  • A One–Hour Response Time Guarantee

  • Each help request you submit to us will be responded to within maximum sixty minutes. If for any reason whatsoever your ticket or email needs additional assistance from an administrator, we will forward it and leave a comment to notify you that your issue is being worked on. If you order the Admin Services package, any of the server management tasks included there will be performed at a time of your preference.

  • Top quality support service

  • A Topflight Tech Support Service

  • We’ll be online for you 24–7–365 to reply to any queries that you may have with regard to our Site Control Panel or any of the applications that we have installed on your behalf on the server. If you also need help handling server administration tasks, you can take a glance at our Admin Services package, which includes backup space, Operating System updates on a weekly basis, server monitoring and restarting services, as well as troubleshooting and software installation procedures

  • Intuitive help center

  • An Intuitive Help Section

  • Our Site Control Panel is pre–installed for each Linux dedicated hosting server. Among its features is a rather convenient integrated knowledgebase that will guide you step by step on all the actions that you can perform. The majority of how–to articles have video versions that show all the operations that you can perform in a highly illustrative way. You will find all the instructional articles and the video tutorials in the upper right corner of each section of the Site Control Panel.