Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You will find nearly all the answers to your questions in the intuitive Help Center section integrated into your Site Control Panel. It offers an ever–increasing database with regularly asked questions and exhaustive help articles prepared by our skilled technical support staff.

  • Top quality support service
  • How–To Video Clips

  • We have compiled a selection of step–by–step video tutorials that detailedly explain how you can remedy a common problem associated with your shared hosting account. You’ll find the instructional video clips in the Help section.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7 tech support service and a sixty–minute ticket response time guarantee. Our proficient support engineers will be online 24/7 to reply to your inquiries and to sort out any problem that you may possibly run into. Simply submit a customer service request from the Help Center section and we will reply to you immediately.