Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Delivering top quality support in time is our top priority, so we back up each shared hosting plan with a one hour ticket solution warranty. The moment you send a ticket or post an e–mail, our customer help and support staff will try all they possible can to provide the most acceptable answer to your issue and to give you guidance in due time.

  • Top quality support service
  • A Top–quality Support Service

  • You could contact us 24x7x365 with any concern you may have to do with our products and services. Now we have professionals on duty on daily basis to supply help every time necessary. You could use the ticketing system or send us an email whenever you want, or you can grab the phone or use the live chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want guide while working on your online projects within the Control Panel, you’ll be able to always select the Help button and track down your query in the variety of posts that will appear. We have as well turned the majority of the content articles into video lessons. The collection of instructional videos will come up if you choose the Videos press button located in the top right angle.