• 1 hour ticket response
  • 1 hour ticket response

  • We are devoted to delivering a fast and accurate answer to each client support ticket sent by a customer. Our skillful customer service team members will examine your question and will offer you the most effective solution. We offer a 1–hour response time guarantee for all trouble tickets. Actually, the average customer support ticket response time has proved to be twenty minutes.

  • Top quality support service
  • A Premium Customer Support Service

  • Each member of our help desk staff has several years of experience in the shared hosting realm and most of them have worked for us for at least five years. They are all ready to reply to all your queries in the most professional manner possible.

  • Intuitive help center
  • An Easy–to–Navigate Help Section

  • Included in the Site Control Panel is an easy–to–browse Help Center, which includes different sources of information. You can search through a frequently updated knowledge base offering web hosting account administration articles and web site administration articles, watch our educational video tutorials or take a glance at our F.A.Q. archive.